Terms and Conditions

Last Updated: November 26, 2025

Please read these Terms and Conditions carefully before using the services provided by **Storm Machine Entertainment**.

1. Acceptance of Terms

By accessing and using our website, or by requesting a quote or booking a service (Marquee, Disco, Bar, etc.), you agree to be bound by these Terms and Conditions. If you do not agree, you must not use our site or services.

2. Our Services

Storm Machine Entertainment offers equipment rental, event setup, entertainment services, and mobile bars, as detailed in your specific quote or contract.

2.1. Booking and Payments

1. A booking is considered confirmed only upon receipt of a non-refundable deposit specified in our quote.
2. The final balance is due at least 14 days prior to the event date, unless otherwise specified.
3. Payment can be made via bank transfer or other agreed-upon methods.

3. Cancellation and Refund Policy

Our cancellation policy varies depending on the time of notification:

• Cancellation more than 90 days before: Deposit is refundable, minus a 10% administration fee.
• Cancellation between 30 and 90 days before: Deposit is non-refundable.
• Cancellation less than 30 days before: Client owes 50% of the total contract value.
• Cancellation less than 7 days before: Client owes 100% of the total contract value.

4. Equipment and Liability

The client is responsible for any damage or loss sustained to the hired equipment (tents, furniture, DJ equipment, bars) from the time of delivery/installation until the time of dismantling by the Storm Machine Entertainment team. A compensation fee or retention from the security deposit may apply.

5. Site Access and Permissions

The client is responsible for obtaining all necessary permissions (permits, licenses) for the event to proceed, including timely access to the site for our team for installation and dismantling at agreed times.

6. Service Amendments

Any significant changes to the services or event date after booking confirmation must be communicated in writing and may be subject to additional costs and our availability.

7. Intellectual Property

The content of this website, including text, images, logos, and design, is the property of Storm Machine Entertainment and is protected by copyright laws.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Insert Country - e.g., United Kingdom].

9. Contact

If you have any questions about these Terms and Conditions, please contact us:

• By email: info@stormmachine.co.uk
• By phone: 09999 751380